Return Policy

Last updated May 06, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, please email customer service at applemiceja@gmail.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Company Packaging along with accessories, then mail your return to the following address:

Apple Mice Jamaica

Attn: Returns

RMA #

Greater Portmore P.O

Portmore, Saint Catherine JMACE13

Jamaica

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

The following items cannot be refunded, returned or exchanged:

● Faulty Products (all products sold with faults are agreed upon by both seller & customer)

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

● All returns are free, if the return reason is due to company error.

● If the return reason is not due to any form of company error. the customer is responsible for paying all return and reshipping fees,

If you have any questions concerning our return policy, please contact us at: