SHIPPING & DELIVERY POLICY
Last updated May 15, 2024
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
SHIPPING & DELIVERY OPTIONS
In-Store Pickup
Curbside pickup is available for All orders are available for pickup. Pickups are available Everyday from 10 AM - 2 PM.
We offer various shipping options. In some cases, a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Standard, two-day shipping for Customers living in Portmore.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Shipping Method | Transit Time | Shipping Fee |
ZipMail (Post-to-Post)
| 1-3 Business Days | $500 |
| ZipMail (Post-to-Door) | 2-4 Business Days | $850 |
| Caribbean Postal Service (Postal Jamaica) | 3-7 Business Days | $700 |
| Fast Track | 3-18 Business Days | $9,100-$12,550 |
| FedEx | 1-8 Business Days | $20,000-$40,000 |
| UPS | 1-9 Business Days | $19,000-$22,000
|
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
**Please not that once your order is packaged, we will send your tracking information via email or phone.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standard, two-day shipping is not valid on international orders.
For information about customs processing:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
- Orders only ship on business days, which are Monday - Friday.
- To ensure same-day delivery, your order must be placed by 12 NOON EST.
- Orders cannot be shipped to P.O. boxes & APO/FPO addresses.
- No home/door delivery to or within gang/violence known territories.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: